This study proposed and tested a three stage paradigm of burnout: (a) etiology stage, in which stress builds up on the human service worker (HSW), (b) negative internal experience stage (NIE), marked by exhaustion and depersonalization of clients, and (c) consequence stage, which is defined by negative overt consequences for the client and organization. A total of 469 HSWs who worked at a variety of inpatient units in Illinois were utilized. All HSWs had completed a Staff Biographical Data Sheet, the Pittsburgh Scale of Extraversion-Introversion and Emotionality, and Opinions About Mental Illness. Questions from the last two scales were used to create measure of the NIE stage. All HSWs were observed interacting with clients and their behaviors were recorded on the Staff Resident Interaction Chronograph (SRIC), an observational assessment system. Linear regression analysis between the three stages showed few significant and no meaningful relationships. Perhaps the most surprising result is the lack of a theoretically expected relationship between the NIE stage and client care. / Social factors (i.e., group and leadership factors) were hypothesized as important etiological variables in the burnout process. Design limitations prevented adequate testing of these assumptions, but exploratory data suggest that social factors, especially leadership, are important in the etiology of burnout. / Source: Dissertation Abstracts International, Volume: 47-06, Section: B, page: 2636. / Thesis (Ph.D.)--The Florida State University, 1986.
| Identifer | oai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_75853 |
| Contributors | TEMPLIN, RAYMOND J., Florida State University |
| Source Sets | Florida State University |
| Detected Language | English |
| Type | Text |
| Format | 103 p. |
| Rights | On campus use only. |
| Relation | Dissertation Abstracts International |
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