Master's Thesis deals with firm's IT support used in the engineer's office. Implementation of CRM system enables to monitor and lead customer relationship in more effective way. This support leads to optimization of firm's processes.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:221514 |
| Date | January 2007 |
| Creators | Beránek, Marek |
| Contributors | Bernat, Michal, Kříž, Jiří |
| Publisher | Vysoké učení technické v Brně. Fakulta podnikatelská |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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