Diploma thesis deal with analysis of choice aspects of CRM system implementation in the company. There is demonstrated difference of order process workflow between and after implementation of CRM system. Profitability of contract is identified by statutive margin of profit.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:15891 |
| Date | January 2009 |
| Creators | Povolná, Blanka |
| Contributors | Stránský, Jakub, Klečka, Jakub |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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