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Measuring and improving quality of service : a cross cultural study of postal services in Iran and the UK

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1. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.311769

Identifer	oai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:311769
Date	January 1999
Creators	Abbasi, Mohammad R.
Publisher	University of the West of Scotland
Source Sets	Ethos UK
Detected Language	English
Type	Electronic Thesis or Dissertation