Research Problem: The pressure for brands to stand out and at the same contribute to a better world is a constant battle in a competing digital media landscape. Advertising campaigns are ways for brands to separate themselves from their competition. In a recent campaign launched by Scandinavian Airlines (SAS) their advertising campaign What is truly Scandinavian? backfired and caused an active media audience to engage. SAS feared that their campaign got hijacked which resulted in a temporary withdrawal of their film. In light of the rise of online counterpublics and the upswing of so-called cancel culture this essay draws upon these concepts to analyse the reactions to SAS advertising campaign on the Swedish discussion forum Flashback. Aim: The study intends to examine how the reactions to SAS advertising campaign, What is truly Scandinavian?, can be understood as part of a counterpublic and a cancel culture on Flashback. Questions: (1) Which most prominent themes and reading positions can be distinguished among the reactions to SAS's advertising campaign in the selected Flashback thread? (2) How can the studied part of the Flashback thread be understood as a counterpublic? (3) How can the studied part of the Flashback thread be understood as part of a cancel culture? Theories: Active audience theory, counterpublics, cancel culture The empirical material: A specific Flashback thread with a selection of the first 96 posts. Methods: A combination of netnography, qualitative content analysis and reception analysis. Results: Primary themes identified in the thread are Culture and identity, Boycott and other consequences and Negative reactions and emotions. The majority of the Flashback posts are considered to be cynical readings of SAS advertising campaign. Sympathetic and skeptical readings were not as prominent. The reactions in the Flashback thread can be considered a counterpublic where a cancel culture takes place. Significance: Further understanding of an audience reaction and response to a specific advertising campaign in relation to counterpublics and cancel culture. Results on a current case.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:uu-446346 |
| Date | January 2021 |
| Creators | Kropp Lindh, Frida, Nilsson, David |
| Publisher | Uppsala universitet, Institutionen för informatik och media, Uppsala universitet, Institutionen för informatik och media |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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