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The experiences and perspectives of users of the services of the Restorative Justice Centre in Pretoria

The purpose of this study was to describe the experiences and perspectives of the
users of the services of the Restorative Justice Centre in Pretoria. A phenomenological
study was conducted to gain insight in the participants experiences and perspectives of
the the services rendered. Data collection was done using indepth interviews with a
sample population of girls who were victims of sexual abuse and their caregivers. The
reseacher made use of Colaizze (1978) data analysis approach following the
transcription of audio recorded information.The study found that first time contact can be
a daunting experience for victims, which touches on complex issues like discomfort,
fear, cultural barriers and timing. Generally, clients were positive about social workers
who build up a meaningful relationship based on empathy and respect. However, clients
were concerned about unintentional, but insensitive behaviour by practitioners. Services
that recognize a client‟s culture and language, as well as context are viewed as
empowering. Therefore, restorative justice interventions should be holistic and consider
the context in its approaches / Health Studies / M.A. (Public Health)

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:uir.unisa.ac.za:10500/13351
Date16 April 2014
CreatorsDewa, Edwin
ContributorsMokwena, K. E.
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeDissertation
Format1 online resource (v, 83 leaves) : illustrations, graphs, application/pdf

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