Includes bibliography. / The problem of initially engaging clients in counselling, at an agency offering marriage counselling services, is complex. It is often difficult to motivate the couple to come together to the first interview. Many clients book appointments which they do not keep, and others attend only one interview. The aim of this .study was to identify specific factors likely to influence the initial engagement of clients with marital problems in an agency setting. A literature survey was done and four groups of factors likely to influence the initial engagement of clients in counselling were identified. These factors are: client factors, including demographic, problem related and expectation related factors, actuarial factors, including waiting time for the first appointment, agency hours and agency fees, interactional factors, including agency-client interaction in the initial telephone contact and in the first interview, and counsellor factors.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uct/oai:localhost:11427/16393 |
| Date | January 1987 |
| Creators | Hill, Andrea Frances |
| Contributors | Sippel, Gerd, Sturgeon, Shona |
| Publisher | University of Cape Town, Faculty of Humanities, Department of Social Development |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Master Thesis, Masters, MSocSc |
| Format | application/pdf |
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