Return to search

The art of explaining organizational changes to employees: reducing negative reactions through effective communication. / Communications during organizational changes

Hau Wing-sze. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2003. / Includes bibliographical references (leaves 82-90). / Abstracts in English and Chinese ; questionnaire also in Chinese. / Abstract --- p.i / 摘要 --- p.iii / Acknowledgement --- p.iv / Table of Content --- p.v / List of Tables --- p.vii / List of Figures --- p.viii / List of Appendices --- p.1 / Chapter Chapter One: --- Introduction --- p.2 / Psychological contract violations (PCV) --- p.4 / Psychological contract violations after organizational changes --- p.5 / Employees' reactions of psychology contract violations --- p.6 / Managerial explanations of organizational changes --- p.9 / Perceived legitimacy of explanations --- p.12 / Impression Positivity --- p.14 / Perceived sincerity --- p.17 / Mediation analyses --- p.18 / Overview --- p.19 / Chapter Chapter Two: --- Method --- p.22 / Overview --- p.22 / Study 1 --- p.22 / Study 2 --- p.25 / Chapter Chapter Three: --- Results --- p.32 / Descriptive Analyses --- p.32 / Correlations between predictors and criteria --- p.42 / Regression Analysis --- p.45 / Mediating effects of job satisfaction --- p.56 / Mediating effects of PCV --- p.61 / Chapter Chapter Four: --- Discussion --- p.62 / Psychological contract violations and employees' reactions --- p.62 / Ameliorative effects of explanations --- p.63 / Ineffective sides of explanations --- p.65 / "Three-way interactions between PCV, perceived legitimacy and impression positivity" --- p.68 / Mediating effects of job satisfaction --- p.69 / Multiple explanations --- p.70 / Explanations --- p.71 / Limitations of the Study --- p.73 / Implications for Intervention --- p.74 / Conclusions --- p.80 / References --- p.82

Identiferoai:union.ndltd.org:cuhk.edu.hk/oai:cuhk-dr:cuhk_324365
Date January 2003
ContributorsHau, Wing-sze., Chinese University of Hong Kong Graduate School. Division of Psychology.
Source SetsThe Chinese University of Hong Kong
LanguageEnglish, Chinese
Detected LanguageEnglish
TypeText, bibliography
Formatprint, viii, 111 leaves : ill. ; 30 cm.
CoverageChina, Hong Kong
RightsUse of this resource is governed by the terms and conditions of the Creative Commons “Attribution-NonCommercial-NoDerivatives 4.0 International” License (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Page generated in 0.0017 seconds