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Intercultural communication between french-speaking and non-french-speaking employees at a west African embassy in Pretoria

M. Tech. Language Practice / This study seeks to investigate intercultural communication between employees at a French-speaking West African embassy in Pretoria. Thirty (30) research participants were selected by means of convenient and voluntary sampling techniques. The study followed a qualitative case study research approach, and used three instruments to collect its data: observation, recording and interviews. It analysed its data through conversational and content analyses. The findings of this study aimed to improve intercultural communication interaction between French and non-French-speaking employees in order to promote a friendlier intercultural environment.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001840
Date January 2015
CreatorsBamba, Djeneba.
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeText
Formatpdf

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