Citizen Adoption of E-Government Services: Exploring Citizen Perceptions of Online Services in the United States and United Kingdom

Description

No / This study presents a cross-national examination of e-government adoption in the United Kingdom and the United States. The results of partial least squares analysis indicate that disposition to trust is positively related to internet trust and government trust. Perceived ease of use and perceived usefulness have a significant impact on intention to use. Internet trust has a positive effect on intention to use. We conclude by highlighting cultural differences in e-government adoption.

Links & Downloads

1. Carter L, Weerakkody VJP, Phillips B et al (2016) Citizen Adoption of E-Government Services: Exploring Citizen Perceptions of Online Services in the United States and United Kingdom. Information Systems Management. 33(2): 124-140.
2. http://hdl.handle.net/10454/12103
3. https://doi.org/10.1080/10580530.2016.1155948

Tags

Comparative research

e-government

IT diffusion and adoption

User acceptance of IT

Additional Fields

Identifer	oai:union.ndltd.org:BRADFORD/oai:bradscholars.brad.ac.uk:10454/12103
Date	2016 February 1924
Creators	Carter, L., Weerakkody, Vishanth J.P., Phillips, B., Dwivedi, Y.K.
Source Sets	Bradford Scholars
Language	English
Detected Language	English
Type	Article, No full-text in the repository