Small business owners in the construction materials industry play a significant role in economic development through gross domestic product and employment. However, like other small business owners, many owners of small businesses in the construction materials industry close their businesses within 5 years. The purpose of this multiple case study grounded in the resource-based theory was to explore the strategies that owners of small businesses in the construction materials industry operating in Tanzania used to sustain business for longer than 5 years. Data were collected using semistructured interviews with 4 purposefully selected owners of small businesses in the construction materials industry and a review of daily sales records, weekly sales reports, and audited accounts. Member checking and triangulation were used to strengthen the credibility and trustworthiness of the interpretation of data and information. Data analysis involved coding and thematic analysis. Themes were categorized into business establishment strategies, customer satisfaction and retention strategies, and other sustainability strategies. Findings from this study may contribute to social change by providing information on mechanisms for improving business performance; reducing the risk of failure; and creating sustainable, better-paying jobs that can increase the well-being of business owners, employees, their families, and communities.
| Identifer | oai:union.ndltd.org:waldenu.edu/oai:scholarworks.waldenu.edu:dissertations-7901 |
| Date | 01 January 2019 |
| Creators | Mgembe, Seraphia Robert |
| Publisher | ScholarWorks |
| Source Sets | Walden University |
| Language | English |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | Walden Dissertations and Doctoral Studies |
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