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Evaluation of Handover Activities from the Perspective of the System Acquisition and Front-End Support

Even if software handover is a critical process in the lifecycle of a software system, there is still very little research   done within its domain. In this paper, we evaluate the taxonomy of handover activities as defined in EM3: Handover Process Model. We do it in an industrial setting in a context where a software system is handed over from a vendor conducting system development, evolution and maintenance to an acquirer using the system and conducting front-end support. Our results show that the taxonomy is realistic in the context studied. However, it misses some important deployment and training activities. / © 2010 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.QC 20120223

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:kth-90201
Date January 2010
CreatorsUllah, Kaleem, Khan, Ahmad Salman, Kajko-Mattsson, Mira
PublisherKTH, Programvaru- och datorsystem, SCS, KTH, Programvaru- och datorsystem, SCS
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeConference paper, info:eu-repo/semantics/conferenceObject, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess
RelationComputer Sciences and Convergence Information Technology (ICCIT), 2010 5th International Conference on, p. 326-332

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