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ISO 9000 in construction industry.

by Rachel, Yu Mei Ping. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1994. / Includes bibliographical references (leaves 83-87). / ABSTRACT --- p.i / TABLE OF CONTENTS --- p.ii / LIST OF ILLUSTRATIONS --- p.iv / ACKNOWLEDGEMENT --- p.v / Chapter / Chapter I . --- INTRODUCTION / Background --- p.1 / Why Suddenly Needs 'Quality' ? --- p.2 / Actions by the HKHA --- p.4 / Chapter II. --- RESEARCH METHODOLOGY / The Research Problem --- p.6 / Literature Research --- p.6 / Interviews --- p.7 / Questionnaire --- p.7 / Chapter III. --- QUALITY AND CONSTRUCTION PROCESS / What Is Quality ? --- p.10 / What Is ISO 9000 --- p.12 / The Construct ion Process --- p.13 / Special Characteristics of Construct ion Industry --- p.16 / Construct ion Vs Manufacturing --- p.19 / Chapter IV. --- QUALITY IN CONSTRUCTION PROCESS / Quality Adhered to Each Stage of Construct ion Process --- p.21 / What is Going On ? --- p.25 / Why 'Construction Stage' ? --- p.29 / Why ISO 9000 ? --- p.29 / Chapter V. --- VIEWS FROM DIFFERENT PERSPECTIVES / A Triangular Relationship --- p.32 / Government --- p.33 / Contractors --- p.40 / Client (Private Developers ) --- p.48 / Chapter VI. --- CONCLUSION / Before and After the Research --- p.52 / Is It Suitable --- p.53 / Can It Cure the Quality Problem ? --- p.55 / Would It Be Accepted ? --- p.57 / Conclusion --- p.57 / Further Words on the Project --- p.58 / APPENDICES / Appendix I : List of Contractors Obtained ISO 9000 Certificates (Up To July 1993) --- p.59 / Appendix II : Sample of Questionnaire --- p.61 / Appendix III : ISO 9001 Quality System Elements --- p.70 / Appendix IV : Auditing Procedures --- p.81 / BIBLIOGRAPHY --- p.83

Identiferoai:union.ndltd.org:cuhk.edu.hk/oai:cuhk-dr:cuhk_319301
Date January 1994
ContributorsYu, Rachel Mei Ping., Chinese University of Hong Kong Graduate School. Division of Business Administration.
PublisherChinese University of Hong Kong
Source SetsThe Chinese University of Hong Kong
LanguageEnglish
Detected LanguageEnglish
TypeText, bibliography
Formatprint, v, 87 leaves : ill. ; 30 cm.
CoverageChina, Hong Kong, China, Hong Kong
RightsUse of this resource is governed by the terms and conditions of the Creative Commons “Attribution-NonCommercial-NoDerivatives 4.0 International” License (http://creativecommons.org/licenses/by-nc-nd/4.0/)

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