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Informal resolution and formal adjudication of consumer complaints by a licensing authority : a case study

Thesis (Ph.D.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1980. / MICROFICHE COPY AVAILABLE IN ARCHIVES AND ROTCH. / Includes bibliographical references. / by Richard Alan Daynard. / Ph.D.

Identiferoai:union.ndltd.org:MIT/oai:dspace.mit.edu:1721.1/73234
Date January 1980
CreatorsDaynard, Richard Alan
ContributorsSuzann R. Thomas and Leonard G. Buckle., Massachusetts Institute of Technology. Dept. of Urban Studies and Planning., Massachusetts Institute of Technology. Department of Urban Studies and Planning
PublisherMassachusetts Institute of Technology
Source SetsM.I.T. Theses and Dissertation
LanguageEnglish
Detected LanguageEnglish
TypeThesis
Format312 leaves, application/pdf
RightsM.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission., http://dspace.mit.edu/handle/1721.1/7582

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