How customer attributes affect retention, loyalty intention and satisfaction for continuously provided services /

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Thesis (M.Eng.) - Carleton University, 2005. / Includes bibliographical references (p. 60-63). Also available in electronic format on the Internet.

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1. http://proxy.library.carleton.ca/login?url= http://wwwlib.umi.com/cr/carleton/fullcit?pMR06843

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Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/290804134
Date	January 1900
Creators	Zhang, Terence Yongtao,
Publisher	Ottawa:
Source Sets	OCLC
Language	English
Detected Language	English
Source	ProQuest Full Text