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An empirical study of the service-profit chain

Thesis (Ph.D.)--Hong Kong Polytechnic University, 2006. / Adviser: C.L. Yeung. Includes bibliographical references.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/261182754
Date January 2006
CreatorsYee, Wai Yee.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
Sourceonline access from Digital Dissertation Consortium

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