Service quality : a strategic issue for an international terminal operator in southeast Asia to maintain its leading position as the best container terminal operator in Hong Kong /

Description

Thesis (M.B.A.)--University of Hong Kong, 1996. / Includes bibliographical references (leaf [84-85]).

Links & Downloads

1. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18003424

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Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/51353242
Date	January 1996
Creators	Chan, Kwok-shun, Henry.
Publisher	Hong Kong : University of Hong Kong,
Source Sets	OCLC
Language	English
Detected Language	English
Source	View the Table of Contents & Abstract.