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Predicting and reducing warranty costs by considering customer expectation and product performance

Thesis (Ph. D.)--Missouri University of Science and Technology, 2008. / Vita. The entire thesis text is included in file. Title from title screen of thesis/dissertation PDF file (viewed March 2, 2009) Includes bibliographical references (p. 216-220).

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/316230205
Date January 2008
CreatorsSharma, Naresh Kumar,
PublisherRolla, Mo. : Missouri University of Science and Technology,
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
TypeElectronic books. Electronic dissertations.
SourceFreely available online

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