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Systém řízení jakosti společnosti a řízení reklamací / System of quality management in company and management of complaint

This master’s thesis deals with system of quality management and its applications in Tyco Electronics EC Trutnov, s. r. o. company. The practical part is focused in management of complaint and implementation of costs of quality monitoring.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:221733
Date January 2008
CreatorsUrbanová, Lucie
ContributorsBenda, Jaroslav, Bartes, František
PublisherVysoké učení technické v Brně. Fakulta podnikatelská
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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