This study investigated the effects of an experimenter-designed cross-cultural training program on counsellor empathic response, attending behaviour and level of anxiety during interviews with a culturally dissimilar client. A review of the literature indicates that counsellor effectiveness and level of anxiety may be affected when a client is perceived as culturally dissimilar. Research documenting the success of cross-cultural training as a method of increasing counsellor effectiveness during live client interviews is meager. / Thirty-one white graduate students in counselling participated in this research. Counsellor trainees were randomly assigned to treatment/no-treatment conditions. Following the 11-hour treatment program, all 31 counsellors conducted videotaped interviews with one black and one white female coached client. Trained judges who maintained an interrater agreement of .87 rated excerpts of the counsellors' performance on the empathy and attending behaviour variables; a self-report measure of anxiety was employed. / The overall results of the multivariate analysis of variance indicated no significant difference between treatment and control groups when the three dependent variables were considered as a set. However, the univariate analysis was significant for levels of anxiety during interviews with the black client (p = .01114); counsellors in the treatment group experienced lower levels of anxiety than those in the control group. Modest gains in empathy resulted from crosscultural training. A significant correlation was found between empathy and attending behaviour (p = .0001). / Implications for the cross-cultural training of counsellors are discussed. The mixed findings of this study indicate the need for further research in this area.
| Identifer | oai:union.ndltd.org:LACETR/oai:collectionscanada.gc.ca:QMM.68550 |
| Date | January 1980 |
| Creators | Christensen, Carole C. Pigler (Carole Cecile Pigler), 1939- |
| Publisher | McGill University |
| Source Sets | Library and Archives Canada ETDs Repository / Centre d'archives des thèses électroniques de Bibliothèque et Archives Canada |
| Language | English |
| Detected Language | English |
| Type | Electronic Thesis or Dissertation |
| Format | application/pdf |
| Coverage | Doctor of Philosophy (Department of Educational Psychology and Counselling) |
| Rights | All items in eScholarship@McGill are protected by copyright with all rights reserved unless otherwise indicated. |
| Relation | alephsysno: 000092308, proquestno: AAINK51909, Theses scanned by UMI/ProQuest. |
Page generated in 0.0093 seconds