Controlling our emotion at work implications for interpersonal and cognitive task performance in a customer service simulation /

Description

Thesis (Ph.D.)--University of Central Florida, 2008. / Adviser: Kimberly A. Smith-Jentsch. Includes bibliographical references (p. 128-139).

Links & Downloads

1. http://purl.fcla.edu/fcla/etd/CFE0002225

Tags

Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/302358617
Date	January 2008
Creators	Feldman, Moshe.
Publisher	Orlando, Fla. : University of Central Florida,
Source Sets	OCLC
Language	English
Detected Language	English