Return to search

Examining and evaluating front-line employees' service recovery competency at the ABC Restaurant and Lounge

Thesis PlanB (M.S.)--University of Wisconsin--Stout, 2008. / Includes bibliographical references.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/302267853
Date January 2008
CreatorsLan, Chih-Lung.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceOnline version

Page generated in 0.0019 seconds