M. Tech. Business Administration / Technology has become an integral part of the marketplace and customers are increasingly given the option or are being driven to access services by themselves through the use of Self-Service Terminal. The purposes of this study is to investigate factors that influences customer perceptions and associated value of self-service terminals machines within the South African banking context and particular within the province of Gauteng, as well as understand the influences of demographic variables that lead to acceptance and usage of self-service terminals in Gauteng.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001571 |
| Date | January 2014 |
| Creators | Mamabolo, Gideon Mogaba. |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Text |
| Format |
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