Return to search

Empowerment : an implementation formula for service quality /

Thesis (M.S.)--Rochester Institute of Technology, 1994. / Typescript. Includes bibliographical references (leaves [56]-[57]).

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/31684923
Date January 1994
CreatorsBottiglieri, Pat.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceOnline version of thesis

Page generated in 0.0016 seconds