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Marketingový výzkum spokojenosti zákaznic FIT centra Expreska Jiřího z Poděbrad / Marketing Research on the Satisfaction of Customers Expreska Jiřího z Poděbrad

Title: Marketing Research on the Satisfaction of Customers Expreska Jiřího z Poděbrad. Objectives: The aim of work is find satisfaction of Expreska customers by questionnaire survey and to suggest solution based on research results, which could lead to an improvement in the criticized areas in FIT centre. Method: The method of personal questioning with non-probabilistic sample was chosen for the research. Results: The values obtained are organized in tables and graphs in result section. Key words: Marketing research, Customers Satisfaction, Questionaire, Expreska Jiřího z Poděbrad.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:339691
Date January 2014
CreatorsMachutová, Tereza
ContributorsJanák, Vladimír, Šíma, Jan
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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