The aim of the study is to describe and analyze how LSS-administrators talkabout user involvement in investigations based on their profession in anorganizational context. Eight LSS administrators have been interviewed.LSS-administrators work in a paradox where they are supposed to be theextended arm of the welfare state, at the same time as they are supposed togive voice to vulnerable individuals and their needs and wishes. The resultsof this study show that five administrators use the word participation whentalking about user involvement. All of them also talk about image support ininvestigations, but in varying degrees. There are also signs in the interviewsthat adaptation and focusing on the best interests of the user are ways ofdoing user involvement. Similar signs can also be seen in that theadministrators may experience difficulties communicating with users andthat it is not always possible to rely on what the representative says withoutchecking with the user. The results also show that there is a varyingperception of how much can be done as an LSS-administrator in relation tohow controlled the work is.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:lnu-118940 |
| Date | January 2023 |
| Creators | Mattsson, Anton, Johansson, Malin |
| Publisher | Linnéuniversitetet, Institutionen för socialt arbete (SA) |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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