Measuring multidemensional performance attributes method and application to measurement of service quality of local telephone companies /

Description

Thesis (Ph. D.)--Ohio State University, 2006. / Title from first page of PDF file. Includes bibliographical references (p. 228-234).

Links & Downloads

1. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1147824579

Tags

Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/76171837
Date	January 2006
Creators	Sastry, Padma K.
Publisher	Columbus, Ohio : Ohio State University,
Source Sets	OCLC
Language	English
Detected Language	English
Source	Connect to resource online