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Řízení multikulturního týmu ve společnosti DHL Information Services (Europe) s.r.o. / Multicultural team management in DHL Information Services (Europe) s.r.o.

The goal of the master thesis is to determine possibilities of improving of management of multicultural teams in the Service Desk department in DHL Information Services (Europe) s. r. o. The teoretical part of the thesis involves concepts of team, team development, team management practices and team communication. The practical part of the thesis focuses on verification of hypotheses through structured interviews with manager of multicultural teams in the department of Service Desk and with particular team leaders.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:142208
Date January 2011
CreatorsSatrapa, Tomáš
ContributorsKřečková Kroupová, Zuzana, Chylíková, Hana
PublisherVysoká škola ekonomická v Praze
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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