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Customer orientation in service industries : consequences for customer value, leadership and HRM /

University, Diss.--St. Gallen, 2007.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/255604943
Date January 2007
CreatorsGraf, Albert.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish

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