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Previous issue date: 2006-02-24 / A study on processes and techniques regarding the production and dissemination of information, which lie beneath the practices concerned with information and knowledge management within organizations. Therefore, a general process involving the production and dissemination of information is presented; the role played by information technology as well as human and social aspects involved are investigated . all under the focus of the generation of knowledge within the organizational environment. For testing and validating the theoretical construct, an empirical investigation is performed through interviews involving professionals working for organization units, the end-activities of which are directly related to the production and dissemination of information. As a result, it is concluded that technology must be envisaged as a support instrument and that both individuals and their social relations must play a main role in conceiving the process of production and dissemination of information within organizations. / Estudo sobre processos e t?cnicas de produ??o e dissemina??o de informa??o que se encontram subjacentes ?s pr?ticas de gest?o da informa??o e do conhecimento nas organiza??es. Para tanto, apresenta-se um processo gen?rico de produ??o e dissemina??o de informa??o; o papel desempenhado pela tecnologia da informa??o, bem como os aspectos humanos e sociais envolvidos s?o investigados, tendo em vista a gera??o de conhecimento no ?mbito organizacional. Para teste e valida??o da constru??o te?rica, realiza-se uma investiga??o emp?rica por meio de entrevistas envolvendo profissionais de unidades organizacionais cujas atividades-fim relacionam-se diretamente ? produ??o e ? dissemina??o de informa??o. Como resultado, conclui-se que a tecnologia deve ser vista como um instrumento de apoio e que os indiv?duos e suas rela??es sociais devem ter import?ncia central na concep??o do processo de produ??o e dissemina??o de informa??o nas organiza??es.
| Identifer | oai:union.ndltd.org:IBICT/oai:tede.bibliotecadigital.puc-campinas.edu.br:tede/772 |
| Date | 24 February 2006 |
| Creators | Roza, Rodrigo Hip?lito |
| Contributors | Santos, Raimundo Nonato Macedo dos, Valentim, Marta L?gia Pomim, Falsarella, Orandi Mina |
| Publisher | Pontif?cia Universidade Cat?lica de Campinas, Programa de P?s-Gradua??o em Ci?ncia da Informa??o, PUC-Campinas, BR, CCHSA ? Centro de Ci?ncias Humanas e Sociais Aplicadas |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Biblioteca Digital de Teses e Dissertações da PUC_CAMPINAS, instname:Pontifícia Universidade Católica de Campinas, instacron:PUC_CAMP |
| Rights | info:eu-repo/semantics/openAccess |
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