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The management of workforce diversity and implications for leadership at financial asset services

The Financial Asset Services Division, or FAS, is an integral part of Standard Corporate Investment Bank’s operations. FAS offers high net-worth companies services and products that can generate extra revenues. Diversity is a new dimension that needs to be managed within South African organisations. The contemporary manager might not be equipped to deal with the new and unique set of challenges that accompany diversity related issues. This work aims to provide managers a basis to explore the concept of diversity management by investigating different management theories. This is also the basis of questionnaires put to managers and employees to determine what factors and dimensions influence leadership roles. Having identified these dimensions and factors it is also investigated what implications there are for leadership. Identified problem areas are brought to the reader’s attention as well as recommendations based on sound diversity management principles. This will provide management with a basis from which to effectively manage diversity in the workplace at FAS. / T.F.J. Oosthuizen

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uj/uj:7048
Date12 May 2008
CreatorsErasmus, L. J.
Source SetsSouth African National ETD Portal
Detected LanguageEnglish
TypeThesis

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