When an organisation is going through a work of change, it is highly important that both management and employees has a healthy communication in order to make everybody feel involved. It is then important to be observant for both the managements and employees thoughts and ideas. This study has been performed on an upper secondary school which is performing a work of change. The change has divided the employees in three different groups. One, which thinks the change have evolved the organisation to something better. The second group of people means that it is preventing individual development of competence. The last group is between the two first. In this thesis, the goal has been to study the communication between management and employees during the work of change. This has been accomplished through observations and interviews. The results showed that there was a healthy communication between management and employees, in the beginning of the work of change. However, present day has the communication decreased. This is thought to be because it has not been prioritised. The study also demonstrates the need of a forum where both management and employees can meet and discuss the work of change in order to improve the communication.
Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:kth-31765 |
Date | January 2010 |
Creators | Johansson, Emma |
Publisher | KTH, Skolan för teknikvetenskap (SCI) |
Source Sets | DiVA Archive at Upsalla University |
Language | Swedish |
Detected Language | English |
Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
Format | application/pdf |
Rights | info:eu-repo/semantics/openAccess |
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