Sustaining firm-customer dialogs a model of technology-mediated personalization (TMP) and relationship continuity /

Description

Thesis (Ph.D.)--University of Nebraska-Lincoln, 2007. / Title from title screen (site viewed Aug. 2, 2007). PDF text: vii, 149 p. : col. ill. UMI publication number: AAT 3255892. Includes bibliographical references. Also available in microfilm and microfiche formats.

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Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/163560818
Date	January 1900
Creators	Shen, Anyuan.
Publisher	[Lincoln, Neb. : University of Nebraska-Lincoln,
Source Sets	OCLC
Language	English
Detected Language	English