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The key factors to the success of the Government Owned Contractor Operated (GOCO) Program ---Case study : ROC Air Force 2nd Air Logistics Center (ALC)

ABSTRACT
The Air Force 2nd Logistic Commander of R.O.C. has officially assigned Hang Hsiang etc., four strategic linking companies for operation on Nov. 1,2005. This study has applied the Balanced Scorecard provided by Robert S. Kaplan & David P. Norton of the American strategic agement masters on finance, customers, internal operation flow, and growth and learning four management levels as the major research framework. Then through the interviews by experts and with reference to related recorded documents
to draw the target items of the strategy maps; also, to apply questionnaire investigation to analyze the key success factors of double-winning,hoping to find out the key factors that influence the double-winning of the contractor and the military department.The main results from this study are:
1.The military department has been short of contract management personnel on the past, while private business operation must have a team of qualified contract management personnel to fulfill the duty of execution and supervision of the contract, therefore, it requires
great deal of training of the personnel with such expertise so that the manufacturers can execute their jobs exactly based on the contract regulations and in coordination with the War Defense demand of the National Army.
2.To strengthen up the supervision and assessment system according to the contract regulations to make sure the maintenance quality so as to develop the overall efficiency.
3. The biggest problem the manufacturers is facing now is the difficulty to establishing material items preparation system, which seriously affect the duration of the maintenance term and the maintenance quality,therefore, the manufacturers shall actively seek the technical
cooperation or authorization for maintenance with the original foreign manufacturers, also, they shall actively develop the source of the domestic and overseas business.
4. To set up the learning type organization, to strengthen up employees¡¦ professional technical ability, and to cultivate them to become
trained and high morale work team.
5. There is an unlimited business opportunity on domestic military plane,
the four strategic linking companies shall strengthen up their mutual
cooperation and capability integration and upgrade the domestic
aerospace industry standard so as to step into the international domain
through the execution of the contract.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0716106-171954
Date16 July 2006
Creators- Fang, Wang
ContributorsPin - Yang Lin, Henry Y. Lo, James C. T. Lee
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0716106-171954
Rightsunrestricted, Copyright information available at source archive

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