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Vliv zralosti business procesů na provoz IT procesů / Impact of business process maturity on performing IT processes

The diploma thesis is focused on researching of impact of maturity of enterprise internal environment and business processes outside domain IS/IT on performing IT processes. The thesis is based on the coevolutionary theory from the authors Benbya and McKelvey. The author of this thesis uses maturity models Business Process Maturity Model (BPMM), Process and Enterprise Maturity Model (PEMM) and Control Objectives for Information and Related Technology (COBIT) 4.1 framework for information technology management. The diploma thesis is diveded into three main parts -- the theoretical part, the analytical and the research part. The diploma thesis contents a survey research. The outputs of the thesis could be used as a methodological tool for improving of IT process efficiency and performance.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:142261
Date January 2012
CreatorsKrál, Filip
ContributorsKalina, Jaroslav, Veber, Jaromír
PublisherVysoká škola ekonomická v Praze
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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