The management of customer relationships in the retail industry

Description

Abstract not available

Links & Downloads

1. http://arrow.monash.edu.au/hdl/1959.1/9305

Tags

Retail trade

Retail trade -- Customer services

Relationship marketing

Customer relations

Consumer satisfaction

Additional Fields

Identifer	oai:union.ndltd.org:ADTP/233656
Date	January 2002
Creators	Wong, Amy
Publisher	Monash University, Dept. of Management
Source Sets	Australiasian Digital Theses Program
Language	English
Detected Language	English
Rights	Copyright 2002. Amy Wong