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Examining the Role of Anxiety and Apathy in Health Consumers' Intentions to Use Patient Health Portals for Personal Health Information Management

This study investigated college students' attitudes toward and intentions to use personal health portals (PHPs) for managing their personal health information using a survey method. The study also aimed to examine the roles electronic Personal Health Information Management (PHIM) anxiety and apathy play in influencing students' attitudes toward and intention to use PHPs. A total of 242 college students participated in this study. Results of regression analyses yielded only partial support for the hypotheses proposed. In particular, the findings show that perceived ease of use and perceived usefulness significantly influenced attitudes towards the use of PHPs. Additionally, the results show that computer anxiety significantly moderated the relationships between perceived ease of use and perceived usefulness and attitudes. On the other hand, while there was a significant relationship between attitudes, social norms, perceived behavioral control and intentions to use PHPs, apathy or anxiety were not found to significantly moderate this relationship. Additional exploratory analyses were conducted to test electronic PHIM anxiety and electronic PHIM apathy as direct predictors. While electronic PHIM apathy was significant at predicting attitudes toward and intentions to use PHPs, electronic PHIM anxiety was not a significant predictor of intentions to use a PHP. / A Dissertation submitted to the Department of Communication and Information in partial fulfillment of the requirements for
the degree of Doctor of Philosophy. / Spring Semester, 2011. / March 21, 2011. / Computer Anxiety, TAM, TPB, Apathy / Includes bibliographical references. / Mia Liza A. Lustria, Professor Directing Dissertation; Deborah Armstrong, University Representative; Don Latham, Committee Member; Ebe Randeree, Committee Member; Virginia Ilie, Committee Member.

Identiferoai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_253944
ContributorsTorres, Carlos A. (authoraut), Lustria, Mia Liza A. (professor directing dissertation), Armstrong, Deborah (university representative), Latham, Don (committee member), Randeree, Ebe (committee member), Ilie, Virginia (committee member), School of Library and Information Studies (degree granting department), Florida State University (degree granting institution)
PublisherFlorida State University, Florida State University
Source SetsFlorida State University
LanguageEnglish, English
Detected LanguageEnglish
TypeText, text
Format1 online resource, computer, application/pdf
RightsThis Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s). The copyright in theses and dissertations completed at Florida State University is held by the students who author them.

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