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Using SERVQUAL to measure users' satisfaction of computer support in higher educational environments

Thesis (Ph. D.)--University of North Texas, August, 2008. / Title from title page display. Includes bibliographical references.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/369167213
Date January 2008
CreatorsYu, Brenda Wai Fong. Young, Jon I.,
Publisher[Denton, Tex.] : University of North Texas,
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
Sourceconnect to online resource.

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