<p>KUEHNEN, STEFAN ALEXANDER. Model Based Conceptual Communication Design in Coordination Systems (under the Direction of Dr. Padmini Srinivasan-Hands and Dr. Samuel C. Winchester)The purpose of this research has been to investigate the feasibility of developing a model-based method for conceptual communication design in coordination systems. Business process modeling methodologies are surveyed and the methodology of choice, Actionworkflow?, is presented. As the basis for method development Language/Action and Speech Act theories, underlying the Actionworkflow? methodology, are examined for potential concepts aiding the development of the method. Their history and surrounding philosophies are presented. Critique of the Actionworkflow? methodology is presented and discussed.The major focus of the research is the development of the model-based method to conceptually design communications in coordination systems. Its development, structure and components are presented and explained. The method is illustrated with a simple, everyday-life, application example. Applications of the method to examine web-based e-commerce sites are presented. It has been determined that the application for these environments is insightful. The examples discussed are ebay, an auction provider, e-trade, an on-line broker, and priceline.com, a purchasing service applying a unique process for the purchase of services and goods. Consequently the application of the method to establish the feasibility of designing coordination support systems for textile new product development is provided. Coordination model development and design of communications are discussed in parallel. Application results show that the method can successfully be used for conceptually designing coordination support systems, although practical issues have to be further investigated.Finally underlying assumptions are displayed and discussed, model validation provided, performance evaluation, as to the goals set forth for the research undertaken, and recommendations for future research provided. <P>
| Identifer | oai:union.ndltd.org:NCSU/oai:NCSU:etd-20010405-170340 |
| Date | 06 April 2001 |
| Creators | Kuehnen, Stefan Alexander |
| Contributors | Samuel C Winchester, Stephen N. Chapman, Timothy G. Clapp, Peter D.F. Kilduff |
| Publisher | NCSU |
| Source Sets | North Carolina State University |
| Language | English |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://www.lib.ncsu.edu/theses/available/etd-20010405-170340 |
| Rights | unrestricted, I hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to NC State University or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report. |
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