A research report submitted to the Faculty of Management,
University of the Witwatersrand, Johannesburg, in partial
fulfilment of the requirements of the degree of Master of
Management, Johannesburg (February, 1999) / This research report investigates the processes used by
middle managers to acquire skills, knowledge and
attitudes. An understanding of the processes that best
develops each of these is important since each has an
impact on managerial effectiveness. The literature review
revealed that very little research has been undertaken to
discover how middle managers acquire these necessary
abilities to become effective managers.
The research methodology comprised the self-completion of
questionnaires. The sample consisted of 111 respondents,
all of whom had at least two years experience in middle
management. The. respondents were all students currently
studying at the Wits Business School.
Respondents rated various training techniques and
learning styles and indicated whether each best developed
skills, knowledge or attitudes. Quantitative data
analysis such as two variable chi square tests, frequency
distributions, means, and modes were used.
The results revealed that skills, knowledge and attitudes
are acquired differently. Furthermore, the research
revealed that sector and gender did not influence the
learning methods. A list of best practices for the
development of skills, knowledge and attitudes was
developed. / MT2017
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:wits/oai:wiredspace.wits.ac.za:10539/22050 |
| Date | January 1999 |
| Creators | Butcher, Carol Anne |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
| Format | Online resource (186 leaves), application/pdf |
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