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Legionella risk management in business firms within the East London and border areas of the Eastern Cape

The pace at which change is occurring in the life of human beings, due to technological advancement, could be described as logarithmic. This fast-paced change is not just of consequence to the individual, but to countries, governments, companies, big and small systems like villages and sports clubs and the like, as well. This study case was inspired by the fact that what was a little-known threat yesterday, could suddenly become a crippling matter. It is, therefore, critical for individuals and businesses to consider risk not just in the usual context but with an open mind. This is especially true for systems in the Third World or developing nations where evolutionary stages of advancement and development are known to have been skipped due to forced or influenced adoption by the advanced or First World dictates. An example is the adoption of Carbon Emission Minimisa tion Pacts that have also been mooted for developing nations, even though their participation in causing the past Industrial Revolution pollution was minimal. A small operation in the Eastern Cape may, today, see no need to attract an overseas customer, not realising that the local customer may enter a merger or be bought out by an international organisation which would demand international protocols on the local supplier. Such is the risk with Globalisation. Local businesses should embrace global competitive practices for sustainability in the global business arena that is surely upon the business place today and the short term. South African businesses are no longer protected by the country borders, or the government and political systems such as the apartheid-born sanctions and tariff regimes. The objective of this study of Legionella bacteria risk management by business firms in the Eastern Cape (East London and Border Areas) is to obtain an insight into how they fare on one of the risks that, in Europe, is legislated and, in many parts of the First World, is regarded as fundamental. Beside the globalisation issues mentioned above, the South African workforce has been noted as highly affected by HIV and TB, which are symptomatic of people susceptible to Legionnaireā€Ÿs Disease. The high cost and skills shortage in the South African industry demand great care in order to prevent further loss, due to sick absenteeism or the death of workers. The study included a comprehensive literature review of issues around Legionella bacteria in industrial operations and how ill effects could be prevented and managed. A questionnaire was then drawn up and used to check for awareness, capability and ascertain what motivational factors could influence Legionella risk management by businesses in the geographical study area. All businesses with facilities utilising water cooling towers, safety showers, waste water treatment plants, humidifier air conditioning and water fountains, were presented with the questionnaire. A 56 percent return was achieved and responses were processed and analysed using Microsoft Excel on a Windows XP computer package. The findings showed that there was a poor awareness of Legionella bacteria and the risk they posed, a factor that may be used to explain the poor questionnaire returns. The capability assessment also showed a weak status. Legislation, proof of outbreak and fines were determined as effective would-be motivators for full Legionella risk management. The study concluded with recommendations for awareness programmes by interested bodies like the Legionella Action Group, Department of Labour and companies providing Legionella consulting services. While legislation and, therefore, fines, were not yet applied in South Africa, the drive for employee and community welfare should be adequate motivating factors for businesses to manage Legionella risk. Foreign capital inflow into the South African economy was also a factor that should be considered by businesses that looked to expand and need to access these funds through mergers or acquisitions. These funds would require financial as well as technical audits that show adequate risk protection.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nmmu/vital:8765
Date January 2011
CreatorsMahwehwe, Christopher
PublisherNelson Mandela Metropolitan University, Faculty of Business and Economic Sciences
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeThesis, Masters, MBA
Format96 leaves, pdf
RightsNelson Mandela Metropolitan University

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