M.Com. / The study was conducted with the primary purpose of developing, within the framework of business management, with specific reference to strategic management, a management approach for combl-taxi facilities. Currently no formal approach for the efficient management and operation of combi-taxi facilities exists. The management and operation of combi-taxi facilities occurs on an ad hoc basis, is fragmented and restricted to only a few functions that are executed. Existing combi-taxi facilities are, however, a management and financial burden for the owner (traditionally a local authority) and gave reason to the physical deterioration' of the infrastructure and poor or insufficient management and operation thereof. The quality of combi-taxi services are dependent on the standard of combi-taxi facilities and related activities. In this study a systems approach was followed for the development of a holistic approach for the management and operation of combi-taxi facilities. The objectives of this management approach from a business perspective are the creation of self supporting combi-taxi facilities that are efficiently managed and operated, as well as an effective management structure with a healthy income base. Management, as the nucleus of the successful functioning of combi-taxi facilities in the context of this study, is regarded as the planning of and the organizing, leading and control of persons in the business which are responsible for the operation of the combi-taxifacility through the execution of activities and tasks within the relevant business functions, to ensure the optimal utilisation of scarce resources and the achievement of goals.
Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uj/uj:13454 |
Date | 18 March 2015 |
Creators | Janse van Rensburg, Hendrik Christiaan |
Source Sets | South African National ETD Portal |
Detected Language | English |
Type | Thesis |
Rights | University of Johannesburg |
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