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Creating public value in information and communication technology: a learning analytics approach

This thesis contributes to the ongoing global discourse in ICT4D on ICT and its effect on
socio-economic development in both theory and practice. The thesis comprises five studies
presented logically from chapters 5 to 9. The thesis employs Mixed Methods research
methodology within the Critical Realist epistemological perspective in Information Systems
Research. Studies 1-4 employ different quantitative research and analytical methods while
study 5 employs a qualitative research and analytical method.
Study 1 proposes and operationalizes a predictive analytics framework in Learning Analytics
by using a case study of the Computer Science Department of the University of Jos, Nigeria.
Multiple Linear Regression was used with the aid of the Statistical Package for Social
Sciences (SPSS) analysis tool. Statistical Hypothesis testing was then used to validate the
model with a 5% level of significance. Results show how predictive learning analytics can be
successfully operationalized and used for predicting students’ academic performances.
In Study 2 the relative efficiency of ICT infrastructure utilization with respect to the
educational component of the Human Development Index (HDI) is investigated. A Novel
conceptual model is proposed and the Data Envelopment Analysis (DEA) methodology is
used to measure the relative efficiency of the components of ICT infrastructure (Inputs) and
the components of education (Outputs). Ordinary Least Squares (OLS) Regression Analysis
is used to determine the effect of ICT infrastructure on Educational Attainment/Adult Literacy Rates. Results show a strong positive effect of ICT infrastructure on educational
attainment and adult literacy rates, a strong correlation between this infrastructure and literacy
rates as well as provide a theoretical support for the argument of increasing ICT infrastructure
to provide an increase in human development especially within the educational context.
In Study 3 the relative efficiency and productivity of ICT Infrastructure Utilization in
Education are examined. The research employs the Data Envelopment Analysis (DEA) and
Malmquist Index (MI), well established non-parametric data analysis methodologies, applied to archival data on International countries divided into Arab States, Europe, Sub-Saharan
Africa and World regions. Ordinary Least Squares (OLS) Regression analysis is applied to
determine the effect of ICT infrastructure on Adult Literacy Rates. Findings show a relatively
efficient utilization and steady increase in productivity for the regions but with only Europe
and the Arab States currently operating in a state of positive growth in productivity. A strong
positive effect of ICT infrastructure on Adult Literacy Rates is also observed.
Study 4 investigates the efficiency and productivity of ICT utilization in public value creation
with respect to Adult Literacy Rates. The research employs Data Envelopment Analysis
(DEA) and Malmquist Index (MI), well established non-parametric data analysis
methodologies, applied to archival data on International countries divided into Arab States,
Europe, Sub-Saharan Africa and World regions. Findings show a relatively efficient
utilization of ICT in public value creation but an average decline in productivity levels.
Finally, in Study 5 a Critical Discourse Analysis (CDA) on the UNDP Human Development
Research Reports from 2010-2016 is carried out to determine whether or not any public value
is created or derived from the policy directions being put forward and their subsequent
implementations. The CDA is operationalized by Habermas’ Theory of Communicative
Action (TCA). Findings show that Public Value is indeed being created and at the core of the
policy directions being called for in these reports. / School of Computing / Ph.D. (Information Systems)

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:uir.unisa.ac.za:10500/26446
Date06 1900
CreatorsOyerinde, Oyeyinka Dantala
ContributorsBankole, Felix O.
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeThesis
Format1 online resource (xv, 235 leaves) : illustrations (chiefly color), graphs (chiefly color), application/pdf

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