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A NEEDS ASSESSMENT OF THE OFFICE ADMINISTRATION PROGRAM AT FLORIDA AGRICULTURAL AND MECHANICAL UNIVERSITY

The purpose of this research was to determine if the existing office administration program at Florida Agricultural and Mechanical University was meeting the perceived needs of the students completing the program, those of the business world, which will employ these students, and those of persons in its community (community college transfers and office workers)--what is--and what the program should be delivering. / The objectives of this study were accomplished through the admintration of six questionnaires mailed to 86 graduates of the office administration program (1976-77 - 1982-83), their employers, 25 recognized business education leaders, 25 companies in Florida, 25 companies that are members of the FAMU Cluster, 25 companies that recruit at FAMU, 100 office workers in the Tallahassee area, and students at the four community colleges in the FAMU coverage area. / Discrepancy analyses were done to identify the differences between what is and what should be for the office administration program. Additionally, data were collected and reported to determine self-sufficiency status of graduates. / It was concluded that the office administration program at FAMU was delivering a valuable product to society--well trained graduates and good citizens. / The office administration program was also meeting the needs of the business world, those of employers participating in the study, and those of the graduates, who were pleased with the program they completed. / There was concern, however, as to whether the office administration program was meeting the needs and desires of its community because a large portion of the university community had very little or virtually no information about the office administration program at FAMU, which probably accounted for the low attendance of the area community college graduates and office workers in classes. / The findings also indicated graduates' first jobs were at a lower level than graduates and office administration faculty expected them to begin. / Source: Dissertation Abstracts International, Volume: 47-09, Section: A, page: 3287. / Thesis (Ph.D.)--The Florida State University, 1986.

Identiferoai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_75932
ContributorsJACKSON, JERRLYNE J. ALLEN., Florida State University
Source SetsFlorida State University
Detected LanguageEnglish
TypeText
Format184 p.
RightsOn campus use only.
RelationDissertation Abstracts International

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