Business and industry training is a growing area of practice in the field of adult education. Evaluation of the results of training is a challenge for both practitioners and scholars. A qualitative study of the nature, origin and use of indicators for evaluating training results was conducted over a two-year period in a nuclear utility setting. The study's participants were trainers, supervisors, managers, students and staff personnel. / Data collection involved in-depth interviews, participant observations, document reviews, journal writing, and member checking. Field notes were coded and categorized based on themes and patterns. Data analysis involved deriving categories and their properties, defining inclusion rules, constructing memos and models, formulating working hypotheses, and generating substantive theory. / The study posits four models, grounded in practice and integrated with theoretical literature. The first model, a Training Results Framework, provides a classification tool that is organized using three distinct types of results (performance, satisfaction, in-process) and six system levels (training, job, worksite, company, industry, society) relevant to business and industry. A Four-Stage Process Model for Establishing Indicators provides a systematic, ongoing methodology of activities and tasks involved in identifying, prioritizing, selecting and utilizing useful indicators. A Holistic Results-Oriented Training Evaluation System model emphasizes the quality checkpoints for monitoring a system of multiple indicators to determine the value added by training, and to provide feedback for continuous improvement of training quality. A Holistic System View of Planning and Evaluation model emphasizes the linkages among requirements, planning, evaluation and results at the various system levels, and the relationship of feedback to maintaining or modifying requirements for future planning efforts. / The study provides implications for theory showing how the findings support and build on the adult education field's existing knowledge base. The study's findings fill a gap in the literature on evaluation and monitoring of training/HRD in an organizational setting. The study provides practical implications for trainers, managers and industry leaders, and for professors and graduate students in adult education and HRD, and provides recommendations for future research. / Source: Dissertation Abstracts International, Volume: 56-11, Section: A, page: 4248. / Major Professor: Irwin R. Jahns. / Thesis (Ed.D.)--The Florida State University, 1995.
| Identifer | oai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_77591 |
| Contributors | Magennis, Jo P., Florida State University |
| Source Sets | Florida State University |
| Language | English |
| Detected Language | English |
| Type | Text |
| Format | 478 p. |
| Rights | On campus use only. |
| Relation | Dissertation Abstracts International |
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