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Employee retention factors for South African higher education institutions: a case study

The success of the most competitive companies throughout the world, including higher education institutions, lies
in their highly skilled employees on which these institutions spend millions to retain. Literature reveals the cost of
losing best employees to be enormous – beyond monetary quantification. Also worth noting is that the loss of one
competent employee to a competitor institution strengthens the competitor’s advantage. This case study analysed
human resources turnover data, and interviewed academic managers and employees in order to examine the possible
employee retention factors for a higher education institution in South Africa. The findings reveal different
institutional interests between institutional managers and employees. The former are concerned more about profits,
business sustenance and justification for spending, while the latter are driven by introverted interests such as
development, monetary rewards and personal fulfilment.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1000924
Date January 2005
CreatorsRankhumise, EM, Netswera, FG, Mavundla, TR
PublisherSouth African Journal of Human Resource Management
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeText
FormatPdf
RightsSouth African Journal of Human Resource Management

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