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JOB SATISFACTION AND ROLE CONFLICT AMONG STATE DIRECTORS OF VOCATIONAL REHABILITATION

Directors of Vocational Rehabilitation programs in each state and U.S. territory bear the administrative responsibility for providing rehabilitation services to all eligible persons. Limited research pertaining to these administrators had been conducted, yet many factors, including provisions of the 1973 Rehabilitation Act, appeared to suggest that they had been confronted with additional responsibilities and role expectations. Given the organizational and personal implications of job satisfaction, this study endeavored to document some of the characteristics of state directors and two variables pertaining to the relationships between state directors and their work. / Three questionnaires were mailed to all 83 members of the Council of State Administrators of Vocational Rehabilitation. The first questionnaire addressed demographic and organizational characteristics. The second instrument pertained to role conflict and was adapted from the ten managerial roles delineated by Mintzberg (1973). The third questionnaire was a short form of the Minnesota Satisfaction Questionnaire. Data collection was considered complete at the end of eight weeks; 67 directors (80 percent) responded. / Results indicated that state directors were generally satisfied with their work when compared to a normative group of over 350 engineers. However, while the engineers were most satisfied with the extrinsic aspects of their work, state directors were most satisfied with the intrinsic aspects of their jobs. Numerous organizational characteristics appeared to be linearly related to job satisfaction including the number of employees which was positively related and statistically significant. / Role conflict results indicated that state directors had substantial control in regard to the amount of time they allocated to address each of the managerial roles and, therefore, experienced minimal role conflict. Two exceptions to this interpretation were the entrepreneur role, which state directors felt should be addressed more, and the disturbance handler role, which the directors felt should be addressed less. The relationship between role conflict and job satisfaction was inverse, as anticipated, yet not as strong as expected. / Comparison of these findings and Hulshoff's (1972) results indicated several changes in the characteristics of state directors. The most notable implications for these comparisons pertained to the organizational structure of Vocational Rehabilitation programs and the education of future rehabilitation administrators. / Source: Dissertation Abstracts International, Volume: 41-07, Section: A, page: 3041. / Thesis (Ph.D.)--The Florida State University, 1980.

Identiferoai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_74239
ContributorsPHILLIPS, JAMES STUART., Florida State University
Source SetsFlorida State University
Detected LanguageEnglish
TypeText
Format170 p.
RightsOn campus use only.
RelationDissertation Abstracts International

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