<p> The study investigated the relationship between perceived levels of positive and negative employee interpersonal communication and morale within a large public school system in Tennessee (<i>N</i> = 714) using the Workplace Morale Questionnaire. Correlational research during Phase 1 (<i>n</i> = 187), using Pearson <i>r</i> tests and qualitative data, suggested significance among all findings, including a strong, direct relationship between expressed appreciation and morale; strong, indirect relationship between backbiting and morale. Pre-experimental, one-group pretest/posttest research, during Phase 2 (in-service, <i>n</i> = 48; two-month challenge, <i> n</i> = 54; follow-up survey, <i>n</i> = 291), using qualitative data, chi square and independent samples <i>t</i> tests, examined whether changes in employee interpersonal communication altered perceived levels of morale, suggesting no difference based on condition.</p>
| Identifer | oai:union.ndltd.org:PROQUEST/oai:pqdtoai.proquest.com:3565659 |
| Date | 03 August 2013 |
| Creators | James, Dawn Marie |
| Publisher | Trevecca Nazarene University |
| Source Sets | ProQuest.com |
| Language | English |
| Detected Language | English |
| Type | thesis |
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