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Evaluating the effectiveness of Umalusi council for quality assurance in general and further education and training as a public entity in the South African education regulatory system

The South African government like most governments around the world create
public entities to perform functions on its behalf and achieve particular
objectives ranging from facilitating investments, delivering services or
providing goods and advice. These public entities receive annual funding
either whole or in part from the national fiscus and report to parliament through
their respective Ministries. In the 2005/6 financial year government funded
Umalusi 7, 69 million rands through direct transfer payments from the
Department of Education, excluding any indirect payments from other
governmental structures. Many public entities, about three hundred and thirty
odd or so in South Africa, were promulgated to ensure and improve service
delivery to the nation. However, they were not intended to be seen as an
extension of their reporting departments. This research work evaluates the
effectiveness of Umalusi in the education regulatory system and seeks to find
ways to improve public entity effectiveness using the South African Excellence
Model (SAEM) as the base tool to measure organisational effectiveness. A
brief conclusion to this study is that Umalusi as a public entity, is adequately
meeting its intended purpose. This is confirmed through its annual reports
having never received a qualified audit since its inception. This research
triangulates the results of the South African Excellence Model, the
Questionnaire to senior education officials and the Auditors' Reports to confirm
that Umalusi is effective as a public entity in the South African regulatory
system. / Busniness Management / M.Tech. (Busniness Administration)

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:umkn-dsp01.int.unisa.ac.za:10500/2282
Date31 March 2008
CreatorsThomas, Jeremy Ralph
ContributorsLe Roux, C.J.
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeDissertation
Format1 online resource (xi,158 leaves)

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