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Evaluation of implementing knowledge management in an organisation : a case study in Eskom's Hyperwave implementation.

M. Tech. Business Information Studies / Organizations, at all levels of operations, need to establish systems to manage the creation, capture, flow, and delivery of knowledge and information. Furthermore, systems are being designed by many organizations to facilitate Knowledge Management, Knowledge Management Systems are being implemented in an attempt to increase the quality and speed of knowledge creation and distribution in organizations. The problem is, such systems are often seen to clash with corporate culture and as a result have limited impact. This research/study aimed at determining factors likely to influence the implementation of knowledge management in an organization where knowledge transfer/sharing is critical to its operational efficiency. The study will also investigative the challenges of implementing knowledge management in an organization using Eskom as Case study.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001579
Date January 2013
CreatorsRaboshakga, Sydney Busby Mokiti.
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeText
FormatPDF

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